Quality Policy

Quality Policy LLC Hydravia

Customer orientation

The company strives to obtain a business reputation as a reliable, stable and promising partner through customer orientation, fulfillment of their requests and expectations.

The Company's suppliers are carefully selected to ensure a satisfactory and consistent level of product quality and delivery conditions. Goods delivered to the Company's warehouses and manufactured at production sites undergo incoming and operational quality control.

Management Commitment

The Company's management undertakes to steadfastly follow the Quality Policy, ensuring its understanding and implementation by all employees, to use the above principles to set and analyze Quality Objectives, and to continuously improve the effectiveness of the quality management system.

Managers at all levels, clearly defining the tasks of their departments, strive to ensure the achievement of the results of their activities in accordance with the strategic goals facing the Company.

Quality

The Company realizes that continuous improvement of the Company's operations can be achieved by maintaining the quality management system and its continuous improvement. The quality management system is based on the principles defined by ISO 9000 series international standards. The quality management system is regularly analyzed for adequacy and compliance.

Sales

To be customer-oriented, open in their actions and intentions. To fulfill my obligations, to comply with the terms of contracts, partnership agreements and other agreed documents. Demand this from the Company's partners and customers.

Create and strengthen partnerships with market participants, motivate market participants to create branches, representative offices, separate subdivisions of companies, motivate and participate in the creation and consolidation of regional warehouses in order to increase the presence of the company's goods and services in the market.

To improve the level of service and customer service, to raise the qualification and professional competence of personnel in order to organize and maintain the quality of work at a high level.
To introduce new types of goods and services used in hydraulics and related fields.

Storage and shipment of goods

The company strives to constantly improve the processes related to the receipt of goods into the warehouse, their placement, storage, assembly of orders to customers, and shipment. To timely perform all necessary preventive and repair works aimed at ensuring high productivity of equipment and optimal storage conditions. Reduce costs through rational use of warehouse equipment and space.