Protection for VFDs
"These warranty terms apply to sales contracts and are an integral part thereof. The warranty terms constitute a public offer. Edition dated 01.01.2025. The terms apply to Goods shipped after 01.01.2025. Warranty terms for Goods shipped before 01.01.2025 can be found at the link."
Warranty Terms for Goods
These warranty terms apply only to mechanical (textile, plastic, etc.) or heat-resistant protection supplied by the Seller.
Warranty Period
The warranty period for the Seller’s goods is one year from the shipment date recorded in the delivery note TORG-12 (for EXW shipments, this is the CMR date). Warranty replacement of defective goods is carried out free of charge only at the Seller’s warehouse. The warranty covers only structural defects of the goods.
Warranty Limitations
The warranty does not cover damages caused by improper product selection and use with incompatible products, incorrect assembly (connection) with other products, use outside intended purpose, or in unsuitable environmental conditions. The Supplier is not responsible for all risks related to intentional or unintentional improper use; damage to personnel caused by product defects; operational losses, lost profits, or any other additional losses and expenses, including losses caused to third parties.
Actions Upon Defect Detection
In case a defect is detected during acceptance or operation (within the warranty period), it is necessary:
a. Submit an official claim to our company indicating the circumstances and describing the problem, the date, and the document number under which the product was purchased. For remote determination of whether the case is warranty-covered, at the Supplier’s request, the Buyer shall additionally provide photo (video) materials demonstrating the defect.
b. If the claim can be resolved by telephone or written consultations, the Supplier will send a new product to replace the defective one under warranty free of charge, with transportation costs borne by the Buyer.
c. If the cause of the defect and warranty case cannot be established based on the Buyer’s materials, the product shall be sent to the Supplier’s warehouse at the Buyer’s expense. All goods must be returned in the original packaging or packaging preventing damage during transportation. Further, the Supplier will analyze the product and prepare an inspection report and technical conclusion. If the case is recognized as warranty-covered, the defective product will be replaced with a new one.
General Information
Mechanical plastic and textile protection is designed to protect hydraulic and pneumatic hoses from mechanical impacts such as abrasion and impacts.
High-temperature protection is intended to protect hoses (HP hoses), cables, pipelines, and pipes from temperatures ranging from –40° to 260° C, and short-term exposure up to 1250° C.
Attention! Mechanical and high-temperature protection are not intended to protect people and the environment from sudden failure of hoses, cables, pipelines, or pipes. Technical specifications of the goods are indicated in the catalog and on the official Seller’s website, and in the relevant standard – SAE AS1072 (for high-temperature protection).
Storage Conditions – in original packaging (box), at an average temperature of 23° C with 50% humidity. There are no special storage restrictions for this product.
